- Proven ability in formulating, streamlining and prioritizing procedures.
- Excellent problem solving, research and critical analysis abilities.
- Proven leadership, management and teamwork abilities.
- Flexible and adaptable, self-motivated, possessing a positive attitude, organized and goal-oriented.
- A developed philosophy to provide exceptional service through demonstrating honesty, respect and concern to meet and exceed the needs of guests.
- Extensive knowledge and practical experience in food & beverage management.
- Possess entrepreneurial and creative initiative to perpetuate success and results.
- Personal coaching and professional mentorship.
Industry Training
- Four Points by Sheraton General Manager Certificate
- Best Western General Manager Certificate
- Coast Hotels & Resorts Senior Management Training
- Winning Grievances & Arbitration Certificate
- Employee Discipline Discharge Certificate
- Effective Hospitality Management Certificate
- Sales & Marketing Certificate
- Rooms Division & Engineering Certificate
- Food & Beverage Certificate
- Better Employee Relations Certificate
- Sanitation Program – Food Handlers Certificate
- American Business Association Certificate
Education
- Bachelor of Commerce (Apprenticeship & Fachoberschule fuer Wirtschaft combined)
- Certified Hotel Administrator, 1992, Canada
Industry Involvement & Achievements
- President of Greater Vernon Tourism Association
- President of Powel River Tourism Association
- President and Founder of Prince George Accommodation Association
- Director of Kamloops Hotel/Motel Association
- Director of Tourism Comox Valley
Many years participations in sales and marketing included …
- ITB Berlin
- Rendezvous Canada
- NTA
- ABA
- Canada West Marketplace
- Huddle West
- variety of home and golf shows
- and many more ...