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  • Proven ability in formulating, streamlining and prioritizing procedures.
  • Excellent problem solving, research and critical analysis abilities.
  • Proven leadership, management and teamwork abilities.
  • Flexible and adaptable, self-motivated, possessing a positive attitude, organized and goal-oriented.
  • A developed philosophy to provide exceptional service through demonstrating honesty, respect and concern to meet and exceed the needs of guests.
  • Extensive knowledge and practical experience in food & beverage management.
  • Possess entrepreneurial and creative initiative to perpetuate success and results.
  • Personal coaching and professional mentorship.

Industry Training

  • Four Points by Sheraton General Manager Certificate
  • Best Western General Manager Certificate
  • Coast Hotels & Resorts Senior Management Training
  • Winning Grievances & Arbitration Certificate
  • Employee Discipline Discharge Certificate
  • Effective Hospitality Management Certificate
  • Sales & Marketing Certificate
  • Rooms Division & Engineering Certificate
  • Food & Beverage Certificate
  • Better Employee Relations Certificate
  • Sanitation Program – Food Handlers Certificate
  • American Business Association Certificate


  • Bachelor of Commerce (Apprenticeship & Fachoberschule fuer Wirtschaft combined)
  • Certified Hotel Administrator, 1992, Canada

Industry Involvement & Achievements

  • President of Greater Vernon Tourism Association
  • President of Powel River Tourism Association
  • President and Founder of Prince George Accommodation Association
  • Director of Kamloops Hotel/Motel Association
  • Director of Tourism Comox Valley


Many years participations in sales and marketing included …

 - ITB Berlin

 - Rendezvous Canada

 - NTA

 - ABA

 - Canada West Marketplace

 - Huddle West

 - variety of home and golf shows

 - and many more ...